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General

Balustrades are commonly used to protect falls or drops that would cause someone harm. To comply with building regulations, this would be any drop above 600mm.

All of our systems are relatively straight forward to install. If you’re a tradesperson or a keen DIYer, you shouldn’t have an issue.

If you need assistance with installing a product, download an installation guide, look through our video guides or contact on of our team.

All of our balustrade systems comply with building regulations when fixed securely and used with the correct glass infills.

You can download the building regulations document here.

Please contact us prior to ordering if you are unsure what regulations apply to you.

When working to building regulations, the balustrade should be 1100mm height from the finished floor level.

On stairs, the balustrade should be 900mm from the edge of each step.

Stainless Steel

Our stainless steel is availabel in brushed satin or mirror polished finish.

Yes. Just make sure you have selected the correct grade of stainless steel when ordering.

  • For internal use, Grade 304 stainless steel is suitable
  • For external use, Grade 316 stainless steel is suitable

If you are localed within 10 miles of the coast, mirror polished stainless steel is recommended.

  • For coastal use, mirror polished or duplex 2205 stainless steel is suitable

A mirror polished finish on stainless steel is a highly reflective, smooth finish with a scratch free appearance, achieved through polishing the stainless steel.  A mirror finish can be achieved mechanically, using a progressive series of abrasives and polishing compounds.

Using a mirror polished finish stainless steel not only looks great, but is highly corrosion resistant.  This is due to the polishing procedure which removes deep scratches which can harbor dirt buildup and corrosive particles.

Mirror polished finish steel is particularly popular in coastal locations which can be exposed to salt air, public spaces or industrial environments that may be exposed to chemicals.

Stainless steel will need to be maintained. This will depend on the type of steel and the environment.

Download our Stainless Steel Maintenance Guide.

Aluminium

Our aluminium comes in a brushed satin stainless steel effect finish as standard.

Powder coating is available at request. Contact us for a quote.

Yes. Just make sure you have selected the correct grade of aluminium when ordering.

  • For internal use, mill finished aluminium is suitable
  • For external or coastal use, anodised aluminium is suitable

Glass

This will depend on the style of system and where it is being installed. Download Building Regulations Document K or contact your local building control office.

Alternatively, you can contact us to discuss your requirements and we can advise which glass should be suitable.

Glass is delivered directly from the glazier on a 1 – 2 day curbside service. You will need to ensure enough people are available to offload glass on the delivery dates.

Alternatively, you can collect glass from our warehouse in Milton Keynes.

There are industry standard toloerances in glass production, please see our Terms & Conditions.

Installation

Yes. We have two teams of installers that work around nationally.

For an initial quote, it’s best that you give us a rough idea of the size first. We can then provide you with an initial estimaate.

If this estimate works with your budget, we can book in a site survey and installation.

As a guide, you can work on the basis of 10m per day.

Yes. A site survey is required before any installation can be started.

POST & RAIL BALUSTRADE

GLASS ORDER FORM

ULTIMATE BALUSTRADE

GLASS ORDER FORM

ANGLED GLASS

ORDER FORM

FRAMED BALCONY (OVAL)

PRODUCT BROCHURE

Stainless Steel

Stainless steel is naturally resistant to corrosion. While needing no additional protection or coatings, it does require cleaning or wiping down from time to time to prevent dirt building up or finger marks showing.

The level of maintenance required depends on the situation and the surrounding environment. The following guidelines should assist giving you the best ways to clean your steel balustrade without compromising the natural corrosion proof qualities.

Indoor residential systems should be cleaned once every 6 to 12 months, or sooner if signs of dirt begin to show.

Outdoor systems will usually be ‘self-cleaning’ to a certain extent, with rainwater washing off accumulated dirt and other coatings if the surfaces are sufficiently and freely exposed.

Systems exposed to harsh chemicals, exhaust fumes and salt from sea air should be cleaned as often as every 3 months.

Although we usually advise mirror polished steel if you are within 10 miles of the coast, some people choose to use standard brushed satin steel. If you are using brushed satin by the coast, it is recommended that you clean once a month to protect against corrosion.

Brushed steel has a natural grain that will run either horizontally or vertically. For the best results, clean the steel in the same direction.

When water has been used in the cleaning or rinsing process, always wipe the surface dry to prevent watermarks forming.

Using distilled water would also prevent marks forming.

Ensure the cloth or cleaning materials are clean to avoid cross contamination that may damage the steel.

  • For regular cleaning, we advise starting with warm soapy water and a cloth
  • For removing brown pitting, cleaning agents containing phosphoric acid are suitable
  • For scratches, a stainless steel cleaner may be required. Follow the Instructions included
  • Jewellery polish that contains chemicals corrosive to stainless steel
  • Any product containing chloride or chlorine bleach
  • Wire wool, steel brushes or abrasive scrubbing pads

Aluminium

Just as you might provide regular care in maintaining the appearance of your car, similarly, it is prudent to provide regular care in maintaining the decorative appearance of aluminium balustrade parts..

Build up of soils and other grime can hold moisture to the coated surface, and this is detrimental to anodised finishes and powder coating. This build up can facilitate a corrosive condition which may lead to damage of the coating, particularly in a coastal or salt air environment.

The following guidelines should assist giving you the best ways to clean your aluminium balustrade without compromising the natural corrosion proof qualities.

Indoor residential systems should be cleaned once every 6 to 12 months, or sooner if signs of dirt begin to show.

Outdoor systems have a level of ‘self-cleaning’, with rainwater washing off accumulated dirt and other coatings. It is advised to clean the system every 3-6 months.

Systems exposed to harsh chemicals, exhaust fumes and salt from sea air should be cleaned as often as every 3 months.

For best results, clean the steel in the same direction as the natural grain of the aluminium channel.

When water has been used in the cleaning or rinsing process, always wipe the surface dry to prevent watermarks forming.

Using distilled water will also prevent marks forming. Ensure the cloth or cleaning materials are clean to avoid cross contamination that may damage the steel.

  • For regular cleaning, we advise starting with warm soapy water
  • You can also add a pH neutral wetting agent or detergent
  • Clear with a non-abrasive fibre brush or sponge, ensuring to rinse with plenty of clean water straight after the cleaning process
  • For stubborn residue, a plastic scouring pad like 3M Scotch-Brite abrasive pad together with water and a suitable pH neutral detergent may be used
  • Always test in a small inconspicuous area first and clean thoroughly with water after
  • Chemicals containing chloride, fluoride or sulphate additives
  • Abrasive materials that can degrade and attack the oxide layer of the aluminium
  • Strong solvent thinners, petrol, diesel, turps, kerosene, degreasers, pesticides, brand name lubricants or agents of unknown composition
  • Additionally, avoid any building materials such as condensates, cement or plaster coming into contact with the channel

Ordering

Pay via Phone

Call us with your card information, shipping and billing address.

Pay via Bank Transfer

Trade Balustrade Ltd.
Lloyds Bank
Sort Code: 30-15-53
Account: 78156368

Order Terms

Due to the nature of our business, a large number of our products are bespoke and made to order. Please view our Terms of Sale and
Returns Policy.

If you are unsure about anything or have any questions, please contact our team before placing and order.

Terms

While we will do our upmost to meet any project deadlines you may have, please do not book installations around delivery dates.

Due to the nature of our business, a large number of our products are bespoke and made to order. Please read our Terms & Conditions before placing an order.

If you have any questions regarding the order process, contact us.

Steel & Aluminium

All our stainless steel and aluminium products are sent out via tracked 24hr courier from our warehouse, or directly from the manufacturer in some cases.

Standard 24 hour deliveries can arrive any time from 9pm – 5pm.

Morning deliveries are available at an extra cost.

Glass

All glass orders will be sent out from the glazier via pallet delivery.

We will email you all delivery information once a delivery date has been provided to us. Drivers can run out of hours, so in some circumstances a delivery may arrive the following day.

Note: when ordering large sheets of glass or laminated thicknesses, please ensure you have enough people on site to receive the delivery.

Faulty Products

If you believe a product has been delivered faulty, damaged or you have received the wrong product, you should contact us immediately.